FAQ’s

 

Who is AnDY?

  • The AnDY Research Clinic! The Anxiety and Depression in Young People Clinic, based at the University of Reading.

What do you do?

  • We are a team of Clinical Psychologists and Clinical Researchers offering assessments and treatment for children and young people currently suffering with anxiety or depression. We also conduct research into the development and treatment of these disorders. This work directly informs the treatments we deliver to make sure we are providing the best and most up-to-date treatments that we can.

How can I access your service?

  • Unfortunately we cannot accept referrals directly. Referrals come to us via the Berkshire Healthcare NHS Foundation Trust Child and Adolescent Mental Health Service (CAMHS) Common Point of Entry (CPE). If you are referred to CAMHS CPE (e.g. by your General Practitioner) and it looks like you may be eligible to use our service, someone will be in contact with you!

Will coming to your clinic stop me accessing other services?

  • It is often best to focus on one course of treatment at a time but attending our service will not stop you being eligible to attend other children’s services.

I already know what the problem is; do I have to have an assessment?

  • We always conduct a careful and thorough diagnostic assessment to ensure that the treatments we offer are right for you and to check whether you would be eligible to take part in any of our research projects.

What happens during assessments?

  • The child/young person, along with at least 1 parent/guardian, will come in for a thorough assessment of all anxiety and depressive disorders.

How long does the assessment take?

  • Assessments should take on average around 1 and a half hours but can last up to 3 hours. If for any reason they overrun this time we will stop the session and arrange to complete the assessment at a later date, either over the phone or in person.

Why do parents need to take part in the assessment?

  • People regularly think about and remember things differently, and this is true when it comes to children and young people’s symptoms of anxiety and depression. Hearing two separate accounts allows us to make better judgements about the issues being faced, and as such better ensure you/ your child will receive the right diagnosis, be offered the right treatment options, and are invited to take part in suitable research.

What happens after an assessment?

  • We will check whether any of the treatments we offer will be suitable for you. You will receive a detailed report describing the outcomes of the assessment, whatever the outcome may be. If applicable, you will then be offered a follow-up appointment for research and/or treatment. If we are not able to offer the right treatment/ research for you we will contact you to discuss other options and signpost you to other services.

What happens in the follow-up appointment?

  • A member of our team will talk you through the next steps regarding treatment and research and give you lots of time to ask any questions.

How long do follow-up assessments take?

  • These can vary depending on the research/treatment being offered and whether you have any questions, but typically last about 1 hour.

I have been taking part in research but am no longer interested, can I stop?

  • Taking part in research is always entirely optional. If you would like to stop taking part in any of our studies for any reason, please let us know and this can be sorted out without issue.
  • The same applies to treatment. If you no longer require our treatment, or your circumstances have changed and it is not feasible for you to continue coming just let us know.

I was booked to come in and meet with somebody, but am no longer able to attend. What should I do?

  • We understand that sometimes issues arise and families cannot always come in when they had originally planned. If this is the case, please let us know with as much notice as possible as we may be able to offer your slot to somebody else. We will always try to re-arrange your appointment for the nearest possible time, but we cannot guarantee how soon after the original date this will be as we are very busy seeing a lot of families.

I’m worried about my child’s wellbeing, how can you help?

  • We can provide assessments and treatment to those who have been referred to us, but we are NOT an urgent care service.
  • For urgent care or advice please contact Berkshire CAMHS Common Point of Entry (CPE) on 0300 365 0300.
  • Outside of office hours, please contact the CPE Crisis Team on 0300 365 9999.
  • For life threatening situations and other emergencies, please call 999.